Memphis Security Insider Independent Coverage · Est. 2018
Industry News

The Second Officer

Marcus Johnson · · 7 min read

I got to Whitehaven a little after nine on Wednesday morning. Elvis Presley Boulevard was quiet. A woman I’ll call Karen — she manages commercial properties for a firm that does not let employees talk to journalists — was waiting for me in the parking lot of a strip mall she oversees near the Southgate Shopping Center.

She started talking before I got my notebook out.

“My CEO called me three weeks ago,” she said. “He asked me why we were running two overnight guards when the National Guard was sitting in the parking lot.”

She cut the second officer the following week. She has been running the overnight shift with one guard since February. A contract she holds on a building on Winchester Road is under review, which is the phrase she used, and which means she is probably canceling it.

Karen has been managing security contracts in Shelby County for eleven years. She said it has never been this strange.

“The logic of it is fine,” she said. “The Guard is there. Crime is down. My CEO is not wrong. But I know what happens when they leave.”


The number behind Monday’s visit is the one the White House will be pointing at. A former federal prosecutor I know in Nashville told me the weekly public tallies are unusual. “They are managing the story as much as they are managing the crime,” he said.

Karen does not need Hamilton to tell her this. She sees the Guard SUVs when she does her property walkthrough each morning.

“The numbers are real,” she told me. “Crime is down. But I have been in this industry long enough to know those numbers don’t last if you don’t have something underneath them.”


Not all of her counterparts are pulling back. A security company owner I’ll call Patterson works both east and west Shelby.

“East Memphis, Germantown — those clients have not changed,” he said. “Some want more cameras. They see what is happening in other parts of the city.”

His clients in task force zones are different. He is holding his staffing. Not growing. Not cutting.

“I’m not growing,” he said. “But I’m not cutting people. Because I know what comes next.”

He did not say what comes next. He did not have to.


The Community Foundation of Greater Memphis published a piece in The Commercial Appeal this month with a headline that was probably the most honest sentence in Memphis journalism in recent memory: “The Memphis Task Force is temporary. These solutions aren’t.”

No date was set for the task force to end.

A former Memphis PD commander I talked to Friday watched two federal operations end. “The local picture reasserts itself,” he said. “It takes eighteen months, sometimes longer.”

“The companies that survive are the ones that did not go hollow.”


Karen’s phone rang at ten-twenty. Her CEO, right on schedule.

I watched her take the call from fifteen feet away. She was nodding. The CEO was talking. At some point she said, “I understand.” She said it twice.

When she hung up, she looked at me the way people look at reporters when they want you to print something but do not want to say it directly.

“He wants to talk about eliminating the overnight at Winchester,” she said.

I asked if she was going to fight it.

“I’m going to have the conversation,” she said.

She walked me back to my car. The parking lot was empty except for us and her Camry and a National Guard vehicle parked at the far end near the Payless. The soldier inside it was on his phone.

“Eight months from now,” Karen said, at my door, “he is going to call me and say we need to rebuild. And I am going to remember this parking lot.”

She went back to her office. I sat in my car for a few minutes. The soldier at the end of the lot was still on his phone.

I drove north on Elvis Presley, past three more properties Karen manages, past a church that had a sign out front about community safety meetings.

Somewhere in Washington, the visit was being finalized.

MJ

Marcus Johnson

Editor-in-Chief

Marcus covers the Memphis security beat with over 15 years of experience in trade journalism. Before joining MSI, he reported on public safety and law enforcement for regional outlets across the Mid-South.

Tags: Memphis Safe Task Force 2026private security Memphis contractsTrump Memphis March 2026

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